Hey [Name],
Quick game. Which update makes your CEO happier?
Update A:
"Our ABM campaign generated 847 impressions, 73 clicks, 12 form fills, and 8 MQLs with a 2.3% CTR!"
Update B:
"We booked 3 meetings with target accounts. One's already at proposal stage."
If your CEO prefers Update A, I have bad news about your company's future.
Truth: Most ABM metrics are vanity theater to make marketers feel productive.
Impressions? Nobody cares.
CTR? Still nobody cares.
MQLs? DEFINITELY nobody cares.
What matters? Meetings booked. Pipeline created. Deals closed.
Everything else is expensive noise.
Delete your 47-tab spreadsheet. Here's the only dashboard that matters:
Account | First Touch | Days to Meeting | Pipeline Stage | Deal Size | Status |
---|---|---|---|---|---|
Acme Corp | Email 3/1 | 12 | Proposal | $75k | Active |
TechCo | LinkedIn 3/5 | Not yet | Engaged | TBD | Nurturing |
That's it. One page.
Notice what's missing? Everything that doesn't directly relate to revenue.
Most marketers run failing campaigns too long:
When to actually kill:
Week 2: No responses from 20 touches? Wrong message/audience. Kill it.
Week 4: Responses but no meetings? Wrong offer/timing. Kill it.
Week 6: Meetings but no pipeline? Wrong fit/solution. Kill it.
Week 8: Pipeline but no movement? Wrong champion/urgency. Kill it.
Kill bad campaigns fast to find good ones faster.
1. Response Rate (NOT open rate)
- Good: >5% reply with interest
- Bad: <2% or just "unsubscribe"
2. Days to First Meeting
- Good: <14 days
- Bad: >30 days or never
3. Stakeholder Spread
- Good: 2+ people engaging
- Bad: Sporadic single touches
4. Meeting to Pipeline Rate
- Good: >50% create pipeline
- Bad: <25% (wrong accounts)
5. Deal Velocity
- Good: 30% faster than non-ABM
- Bad: Slower (overcomplicating)
Track these five. Ignore everything else.
Marketers love complex attribution debates:
Meanwhile sales is closing deals and not caring.
Here's the only attribution that matters:
Did ABM touch the account before it closed?
- Yes = ABM influenced
- No = Not ABM
That's it. Stop overcomplicating.
Bad report: 20 slides of metrics showing "progress"
Good report: 1 slide showing revenue impact
Include in appendix (if asked):
Never include:
Most feedback loops:
Better feedback loop:
Real prospect feedback > any dashboard.
If you track only one thing:
Meeting Rate with Target Accounts
Not pipeline. Not revenue. Meetings.
Why?
30%+ meeting rate? You're doing something right.
Below 10%? Something's broken.
Investment:
- Time: [Hours] × [Rate] = $X
- Tools: $Y/month
- Direct mail: $Z
- Total: $(X+Y+Z)
Return:
- Deals closed: $A
- Pipeline created: $B
- ROI = (A+B)/(X+Y+Z)
ROI >3x = Keep going
ROI 1-3x = Optimize
ROI <1x = Kill it
Don't complicate with lifetime value projections. Simple wins.
Tomorrow: When to scale, pivot, or admit defeat.
- Harald
P.S. - Currently building a multi-touch attribution model for 10 accounts? You could've called them instead. Which generates more revenue?
Written by Harald Roine, CEO/Founder of Buro Ventures